Last updated: 20.07. 2023
These terms and conditions govern the (Foreign Citizen) NRI PAN Full Assistance application service; New PAN, Existing PAN, related information and services ordered from us through our Website (https://www.whytecroftford.com); and services ordered from us other than our Website (to the extent that these terms and conditions relate to services ordered from us through the website or otherwise such terms and conditions shall be referred to as “Full Assistance Pan Card Service Terms and Conditions” and these Terms and Conditions together with the Website Terms of Use shall be referred to as the “Terms and Conditions”).
You should understand that by using this Website you agree to be bound by the Terms and Conditions and by ordering any of our services through the Website or otherwise you agree to be bound by the Terms and Conditions.
Please read these legally binding documents carefully. If you disagree with the Terms of Use you must not use our website and if you disagree with the Terms and Conditions you must not order services through the Website or otherwise. Please understand that if you refuse to accept these Terms of Use and Terms and Conditions, you will not be able to purchase any services from us.
These Terms and Conditions are in the English language only. You should retain a copy of these Terms and Conditions for future reference.
Whytecroft Ford is a specialised legal services provider that also sells individual legal, business documents and guides all related to legal documents to be used in India under Indian Law. We provide legal and business Guide(s), services and templates, it is the responsibility of the customer to ensure that the Guide or document packs purchased from us meet your individual requirements.
These Terms and Conditions apply to both Paid Services and related Services provided by Whytecroft Ford.
The documents, document packs, forms, information, Guides and/or material purchased from Whytecroft Ford do not constitute and are not intended to replace legal advice. We strongly recommend that proper legal advice is to be sought where the customer is unsure about the appropriateness or legal aspects of a document, form, information and material purchased from us.
Liability
Whytecroft Ford uses its best endeavours to ensure that all documents, forms, information and material contained within its website are correct and reflect the current law. We will try to rectify any errors within a reasonable time.
Whytecroft Ford, its directors and employees will not be held liable for any loss or damage of any kind arising from the use or inability to use this website and the documents, forms, information and material purchased from us, or where the customer relies on the information contained within this website.
No liability shall attach to Whytecroft Ford, its directors and employees for any loss or damage of any kind suffered as a result of errors or omissions in the contents of any documents, forms, information and material contained within this website.
It is the responsibility of the customer to ensure that any document, form, information and material purchased from us is appropriate for its intended purpose. We do not warrant that the document, form, information and material purchased from us will be fit for its intended purpose.
The documents, documents packs and information contained in this website do not constitute legal advice. Therefore we strongly recommend that you seek proper legal advice when using our services.
Our Full Assistance Pan Card Application Service fee does not include additional costs. You will be responsible for other costs, such as Government of India Pan Fee, photographs, postage, etc, payable directly by you to your selected service provider.
Our service does not in anyway replace or supersede the official guidelines or requirements as set out by the Government of India, Income Tax Department. Neither does the service act on behalf of any of the former official bodies. The service is not endorsed in anyway whatsoever by any of the official bodies. Whytecroft Ford does not act as a “representative” on your behalf. Whytecroft Ford is not a “Depository Participant” as specified by Government of India. Our level of involvement in this service is detailed as follows; assistance in application process from start to finish using the designated official PAN portal(s), this includes guiding you through the specific legal requirements and preparing your documentary evidence portfolio, completing your application form on your behalf online with your permission and guiding you through the process of final submission to the official designated body. Additional information and/or documentation based on your circumstances may be requested by us where required.
There are only two officially authorised/designated online portals (also known as companies) that accept online PAN application for Overseas Citizen (Protean eGov and UTIITSL) as per the Income Tax Department Government of India.
This service is for; Form 49AA (Foreign Citizen/Foreign Passport holder) based on Applicant Type – Individual, preparation and assistance for Pan application online in a supplementary assistance capacity.
Suitability of use of the service is at the sole discretion of the applicant. Approval in the allotment of PAN is solely under the jurisdiction of Income Tax Department Government Of India and its designated bodies. Whytecroft Ford Ltd maintains no responsibility in allotment of NRI (Foreign Citizen) PAN and our services or advise serve in a supplementary and preparatory capacity (only) between applicant and the said mentioned official bodies. The final decision of PAN allotment remains under the approval of the Income Tax Department, Government of India. Our service is not a substitute for professional advice via the designated official bodies or its official representatives and associated companies.
Eligibility for use of service
This service is for a Foreign Citizen (a non Indian passport holder) that requires an Indian Pan Card as set out by the parameters of the Government of India. No Pan card has been applied for by you within the last 30 days of confirming our service. You do not hold an existing Pan Card. Or any other eligibility complications coming to our awareness that this service may not be suitable for. If you do not meet the eligibility and have made payment in full for the service via our website, then you will be informed, a full refund will be issued deducting a £10 administrative cost. You will be duly notified. Eligibility checks will be carried out prior to any work commencing for the service.
Multiple PAN Applicants
Where one individual is communicating on behalf of other Applicants, you confirm that the other Applicants are duly informed of the process of our services. The other Applicants as specified by you have authorized you to communicate with our firm on their behalf for the purpose of their PAN applications. All personal information required from the other Applicants as requested by our firm for the process of their PAN application preparation will be solely the responsibility of the main service buyer. The terms and conditions set here apply to all Applicants. You may be asked to provide a third party authorisation form signed by the other applicants.
Terminology
The terms; Overseas Citizen, Overseas Indian, Foreign Citizen, NRI are used interchangeably in these terms for a non Indian passport holder.
Waiver
The failure by Whytecroft Ford to enforce at any time or for any period any one or more of the terms and conditions shall not be a waiver of them or the right at any time subsequently to enforce all terms and conditions.
Severance
If any provision of these terms and conditions shall be found by any court to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these terms and conditions which shall remain in full force and effect.
If any provision of these terms and conditions is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be necessary to make it valid and enforceable.
Services
We endeavour to provide a high-quality service. Keeping this in mind, we provide telephone and email support with this service. In case your application cannot be serviced by us a full refund will be provided back to the original mode of payment made by you with a deduction of an administrative cost of £10.00. You will be notified immediately of the same.
Complaints & Refunds
Under Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000 there is no right of refund or cancellation once a document or a document pack has been purchased. However, if you are dissatisfied with your purchase please contact us. We do our best to ensure that all complaints are dealt with within 24 hours, if you have a complaint please contact us at [email protected].
Jurisdiction and Governing Law
These terms and conditions shall be governed by and construed in accordance with English law. Any dispute, claim or matter arising out of, or relating to, these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.